Payment Policy

Last Updated: June 5, 2026

This Payment Policy explains how payments are processed for purchases made through Weserenely and is designed to ensure a secure, transparent, and smooth transaction experience for all customers.

1. Accepted Payment Methods

We provide secure and convenient payment options to ensure a seamless checkout experience for our customers. We accept major credit and debit cards, including Visa, MasterCard, American Express, Maestro, and Discover. In addition, we support modern digital payment methods such as Apple Pay, Google Pay, and Shop Pay where available.

All transactions on our Site are processed in United States Dollars (USD).

2. Secure Payment Processing (SSL)

Your security is our highest priority. Our website uses Secure Sockets Layer (SSL) technology with 128-bit encryption, which is an industry-standard security protocol for online transactions. This ensures that sensitive information, such as payment details and personal data, is securely encrypted before being transmitted over the internet.

You can confirm that your connection is secure by checking for the padlock icon in your browser’s address bar, indicating that the site is protected during your browsing and checkout experience.

3. Payment Terms & Order Authorization

When you place an order on our website, your selected payment method will be authorized and charged immediately upon successful completion of the checkout process. Once your order has been placed, you will automatically receive an order confirmation email sent to the email address provided at checkout, confirming that we have received your order and payment details.

In the event that we are unable to process or fulfill your order for any reason, a full refund will be issued to your original payment method without delay.

4. PCI Compliance

PROCHARGE LLC is committed to safeguarding your personal and payment information. Our payment processing systems are PCI DSS (Payment Card Industry Data Security Standard) compliant, meaning we follow strict security requirements established by major card networks to help protect your data against unauthorized access, fraud, and identity theft.

5. Privacy of Financial Information

We value your privacy and take the protection of your payment information seriously. Your full credit or debit card details are never stored on our servers. We only receive limited transaction information from our secure payment processors, such as the last four digits of your card number and the expiration date, which are used solely for reference and order identification purposes.

For more information on how your personal data is collected, used, and protected, please refer to our Privacy Policy available on our Site.

6. Fraud Prevention & Security Checks

To help maintain a safe and secure shopping environment, all orders are subject to routine security screening and verification processes. In certain cases, we may contact you to confirm your identity or verify payment details if an order is flagged by our system as potentially high risk or unusual.

If any transaction is suspected to involve fraudulent activity or unauthorized use, we reserve the right to cancel the order and issue a full refund to the original payment method without delay.

7. Taxes & Hidden Fees

  • Sales Tax: Applicable sales tax will be calculated and displayed during the checkout process based on your shipping address within the United States.
  • No Hidden Fees: The total price you see at the final checkout screen is the only amount you will be charged. We do not charge any additional "processing" or "convenience" fees.

8. Billing Information Accuracy

Customers are responsible for providing accurate and complete billing details at the time of purchase, including the correct billing address associated with the selected payment method. Any inconsistencies or discrepancies between billing and shipping information may result in processing delays, additional verification requirements, or cancellation of the order to ensure payment security and prevent fraud.

9. Refund Procedure

All refunds are issued to the original payment method used at the time of purchase.

Once a refund has been initiated, it typically takes up to 10 business days (Monday–Friday) to reflect in your account, depending on your bank or payment provider’s processing times.

For additional information regarding eligibility and refund conditions, please refer to our Return and Refund Policy page available on our Site.

10. Billing Descriptors

On your bank or credit card statement, the transaction will typically appear as Weserenely.

11. Contact Information for Payment Inquiries

If you have any questions regarding a charge, encounter an error during checkout, or need further clarification on our payment terms, please contact our billing support:

Store Name: Weserenely

Company Name: Procharge LLC

Registered Address: 1529 Johnson Ave, Elmont, NY 11003, United States

Phone: (516) 452-2584

Email: support@weserenely.com

Customer Service Hours:

Monday–Friday: 09:00 a.m. – 5:00 p.m. (GMT -05:00) Eastern Standard Time (EST)
Saturday-Sunday: Closed

Order Cut‑Off Time: 4:00 PM (EST)

We aim to respond to all enquiries within 24 hours.